How to Order
Ordering Methods   Payment Methods   Shipping Methods   Minumum Order   Backorders   Returns   International Orders  
Ordering Methods
Payment Methods
Discover Card MasterCard Visa
Paypal Verified Additional charges apply.
Email us your complete order with your Paypal address & phone number,
and we will send you a Paypal request.
For Paypal, we can ONLY SHIP to your registered Paypal address.
You can also use the online form.
ALL PAYPAL SALES ARE FINAL.

If your credit card is declined for any reason, we will contact you as soon as we can, but we will finish shipping our other orders for the day first.  Please include email and/or a daytime phone number so we may contact you as soon as possible.
Shipping Methods
Go to FedEx website Go to UPS website US Postal Service Go to MME website
We like choices and I bet you do too.  That is why we offer so many different types of shipping services.  Please specify which type of shipping you would like for us to use. Also, please let us know if you specifically want it shipped by a certain method only.  If you would like us to ship it the "best way" please specify STANDARD shipping and we will send it how we think is best (cost / time) for you. Some items we carry can only be shipped via certain methods. For example, karts ship by truck & aerosols ship by ground only. If you have questions on which shipping is best for you please ask us.  Tracking#s are available, we will gladly email it to you.
Minimum Order
We have a $10 minimum order on all US orders.
We have a $25 minimum order on all orders outside the US.

Backorders
Any item listed in the B/O column of our invoice has been backordered.  Any backordered item(s) will be shipped to you as soon as it is available.  Backordered items will be shipped at your expense.  We cancel all our backorders after 30 days.  Please let us know on your order if you would like your backordered item(s) cancelled.  We make every effort to have the items you want in stock when you order them.  We will notify you by email if we had to backorder an item.

Returns
We do accept returns on some items. Unauthorized returns will NOT be accepted.  There is a 15% restocking charge on all returned items unless there was an error on our part. We will only accept items that are unused and unopened and in excellent condition. We will not accept returns after 30 days for any reason. All returns must be sent postage pre-paid. A copy of our invoice and an RMA# must be included with the return.  We will accept return items purchased on the internet at our shop. We do not accept returns on any special order items, closeouts or clearance items, used items, tires, engine parts, bearings or items cut to length.  APPROVED RETURNS WILL BE FOR FUTURE ORDERS ONLY.  We are no longer refunding credit cards. 

International Orders
YES, we do ship international.  International orders must be prepaid by Paypal, cashier's check, money order or bank wire transfer.  We do NOT accept credit cards for most international orders.  An additional handling charge may be applied on some international orders.  Any additional taxes, duties or customs fees are not the responsibility of Rieken's Racing.  All international orders are final - no returns will be accepted.


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